Dental Care Services for Pets

Protecting your pet’s pearly whites isn’t just about their appearance but their overall health. Oral health can be connected to other health issues and can cause your pet preventable pain. It’s important to schedule regular appointments for your furry friend, since studies show over 85% of dogs and cats over age 3 have some sort of dental or gum disease.

Why does my pet need dental care?

Since pets cannot take care of their teeth and gums alone, pet owners are entrusted to help them. Just like humans need yearly visits to the dentist, furry family members also need regular dental care visits. These visits help us assess your pet for harm to dental and gum diseases as well as perform routine cleanings to remove buildup like plaque or tartar. Dental disease happens when plaque (a combination of things like mucus and bacteria) hardens into tartar, which can only be removed with our special tools. Gum disease (gingivitis) is caused by tartar and can reduce their gum’s ability to protect against harmful bacteria entering the bloodstream. Call our team to schedule a dental appointment at 519.624.9760

Is their dental care like a visit to the dentist?

When your pet has a dental care appointment, we perform a dental prophylaxis, which is like the routine cleaning you would get at your dentist. We use a probe or explorer as part of our dental exam to determine if your pet has periodontal (gum) disease. We also remove plaque and tartar, perform oral surgery to extract any teeth that cannot be saved, and polish the teeth to slow down future plaque build-up. Pets are put under general anesthesia since they can’t keep their mouths open for us. This helps us to safely remove any tartar below the gum line. We might also take dental X-rays to determine if there are any teeth that look like they may need to be extracted either now or in the future.

How should I be taking care of their oral health at home?

Dental care at home can make a world of difference for your pet. The earlier you start brushing their teeth, the more you’re building healthy habits that will support them from preventable diseases as they age. Ideally, try to dedicate 5 minutes each day to your pet’s dental routine, including brushing their teeth. If you’re struggling to develop a consistent routine, try to brush their teeth at least twice a week and slowly work your way up. Brush your pet’s outer teeth with a gentle side to side motion, making sure you get all the teeth, especially in the back of the mouth. Fortunately, most gingivitis in cats and dogs happens on the outside of the teeth, so usually you don’t have to brush the inside of your pet’s teeth, which can be difficult.

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Dear Clients,

The team at Animal Hospital of Cambridge would like to take a moment and thank you for your loyalty. We know the last couple of years have not been simple as we've worked throughout the entire COVID-19 pandemic, so we thank you for your patience and support. As always, your veterinary care team has your best interests in mind, which is why we're announcing the fall & winter protocol throughout the remainder of this page. This protocol takes effect as of Nov. 1st 2021, so please read carefully.

Fall & Winter Protocol

We will proceed with certain restrictions in order to help prevent infections (of COVID-19) combined with the fall/winter flu season ahead. AHOC has decided to make a limited public entry into the hospital in an effort to reduce the risk of the virus being spread. All clients must wear a face mask properly when entering our hospital. Please use the hand sanitizer stations provided. For any clients who can not mask, we can still serve you with curb-side care protocols.

We will limit the quantity of people internally in the following ways:

  • 4 People max will be permitted to enter the doors to the right for food and prescription pick ups
  • 1 Person and 1 pet will enter the doors to the left when directed by staff and be allowed into the designated, sanitized exam room for VET appointments only
  • Appointments like nails trims, blood collection, weigh-ins, and anal gland expression will continue to be curb-side care

  • Walk-in For Food & Prescription Pick ups

    For those people just stopping by to pick up food or prescriptions you may enter without phoning. We ask you to abide by our 4 people max protocol which will allow for social distancing. 2 people being served and 2 people waiting. You will see blue floor markers to aid with social distancing guidelines. Please line up out the door to the right if there are already 4 people in our lobby.

    Phone When You Arrive For Your Pet's Appointment

    We will be asking you to call in at 519.624.9760 when you arrive for your appointment. Our customer service representatives or Registered Vet Tech's will ask you about your pet and for your cell number so that we can direct you with next steps for your appointment type. We may need you to wait in your car for a moment while we prepare/sanitize the exam room for your appointment with the Veterinarian. We will ask you to fill out our COVID screening consent form once you are inside the exam room. All clients should remain inside the exam room for the duration of their pets appointment.

    Non-Vet Appointments = Curb-side Protocol

    Once we have confirmed with you what needs to be done for your pet we will ask you to release your pet into our main entrance (vestibule), where one of our staff members will bring your pet inside for their procedure while you wait in your car (please let us know if you arrive by taxi or public transit). We will call you when we are finished and may process your payment over the phone upon discharge, or if our lobby is free, you can come pay inside.

    Do We Have Your Email on File?

    Please continue to phone us to book your appointment 519.624.9760. Please make sure we have a current email on file for you. It is important for us to have a secondary line of communication with you. Having an email on file is essential for you to receive important communications like: vaccine reminders, newsletters, information about pet product recalls, and other special handouts your veterinarian may wish to share with you as it relates to your pets health.

    Additionally, our internal efforts to keep phone lines open by our support staff & Veterinarians means they may call you from one of our internal cell phones, which will read "private number." Please be sure to answer the call when they call.

    Ordering Pet Food and Prescription Refills

    If you would like to pre-order pet food and/or ask for a prescription refill, you may do so by sending an email to ahoc.orderdesk@gmail.com. Please make sure to provide your full name, pet's name, the item you are requesting (please specify quantity or size) and the phone number we have your file listed under. We will process your order within 24-48 hours (emails are checked Monday to Friday) and will notify you when your order is ready.

    Once again, we thank you for your patience & support as we navigate this fluid situation. If you have any questions, send an email to info@ahoc-ph.com.


    Animal Hospital of Cambridge